Please go through below Frequently Asked Questions to help you understand the Reclation's offerings.
Reclation is a full-fledged cloud-based AI enabled financial software suite for intelligent record keeping & relation management including share register, board meeting scheduler, general meeting scheduler, automatic documents generator & much more.
It helps you by making your work easier by providing ease of business with lesser investment, high transparency & provability through automation & other world class tools.
Reclation can be used by CAs, CA firms, Accountants, CSs and by business owners who are interested in business record keeping.
No. Reclation is an optional software which can make your work life easier by letting you maintain your clients records & relation smoothly on our platform.
In short, to be more productive, structured, and to increase your work efficiency while complying with the regulations & compliances.
Yes. You can experience the reclation for a month before subscribing to it. No Credit Card is required to experience the reclation. Only condition for experiencing the product is that you should be a CA, CS, Accountant or a Business Owner.
First of all, there are very less chances that it may happen. And if due to any reason you didn't like it, you can always walk away without any liability or responsibility towards us. Since you are not required to update your Credit Card number with us during the free trial, there will be no payment for walking away.
Who ever signup for the Reclation will pay for it. But if you are the CA and are paying for it but you want to transfer the cost to your client then you can easily add INR 1000 or something like this per year to your clients billing.
Trust & Security
Our Software is built using state-of-the-art technology framework and has SSL 256-bit encryption in place to ensure very high application layer security. Our software has also been audited by CERT-in empaneled Cyber Security Auditor for OWASP Top 25 Security Vulnerabilities and has been given clearance for the usage.
Yes. Our software uses SSL certificate to encrypt your communication with the server. So no one in between can read your messages at any cost.
Our servers are hosted to Google Cloud which is world's leading & most secure cloud service. Your data is very safely stored in servers hosted in Mumbai region of the Google Cloud keeping your data in India only.
Yes. All your data is being backed up regularly for a better recovery in case something goes wrong.
Once you want to close your account, you can either export your data in your local computer or hard drive and keep it with you forever. Or you can keep the data with us in archival format on our servers till next 3 years without any additional cost to you and can any time come back and interact with the interface. You must be a paid customer for more than 1 year with us to enjoy the free archiving service for next 3 years post the closure date.
You can just send us an email and request to wipe out your project data from our servers forever. Please note once this is done, it will be irreversible.
No. We do not offer the consulting services. We only offer this Software-as-a-Service on a monthly subscription.
Yes. We do offer limited one-time free assistance in importing the data to the Reclation so that you can quickly start your work.
You can use your team to distribute the work among them or add the client's accountant or finance team members to upload their data in the software one by one. In any case they are the best person to do that.
Yes. We offer pre-recorded as well as some instructor-led training for the CAs, Accountants, Interns and any of your employees to understand how to use the product effectively.
You can also refer to our documentation to understand how to use Reclation.
Reclation is a Software-as-a-Service which means you don't have to buy the entire software's license to use it in your laptop. Rather you will pay a small monthly fees to use the software online using your web browser.
In case you go for the annual subscription you will get 2 months free and only pay for 10 months to utilize the software for full 12 months
If your payment fail in between you will see a warning on your dashboard and can continue using the software. However, we will remind you in case your payment gets fail in between and will also reach out to you via email & phone to update your Credit Card details or retry the payment.
In case we will not be able to reach out to you for 15 days after the payment is failed, we will put your account on hold and then you can only access your payment section in your account. In case your payment is not revived in next 2 months, we will archive your full account and remove your access completely.
To purchase the access to Reclation, please submit the "Request A Demo" form and once of our team member will reach out to you.
We offer 30 days free trial of all our plans to ensure you experience the product before adding your Credit Card in the payment page. Since this is a monthly subscription service with free trial, we do not offer any refund.
You can just go to the Subscription page and cancel the subscription at any time. Once you cancel the subscription your project will enter the archive mode and will remain there for next 1 year. You can export your data to your local computer/hard disk if you want to and click flush all to remove everything from our server.
Depending on the plans & campaigns we are running we may offer discount time-to-time. You may check our blogs for any discount coupons we have or you may reach out to us directly for the coupon.
A Stakeholder is any contactable entity that you create or add in yours or your client company. All Directors, Accountants, Shareholder, Employees whose entry has been created in the project will be counted as a stakeholders. For example, if you have 5 Board of Directors, 60 Shareholders, 300 Employees, 50 Creditors & 40 Vendors then your stakeholders count would be 455.
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